A2D Learning Center - Tools for Travel and Tourism Industry

Carbon County—Carbon County Visitors’ Council proudly relaunches the Carbon County WY – Visitor Journey A2D Learning Center. CCVC has partnered with Visitor Engagement Academy to produce a training tool.

“This summer we have seen that travel and tourism is resilient and has returned to Carbon County.” said Leslie Jefferson, CEO, CCVC. “With the Summer Season coming to an end, we are relaunching our Visitor Journey A2D (Arrival to Departure). The course is 100% free to residents of Carbon County.”

The Carbon County WY – Visitor Journey A2D is a combination of online learning along with a live class that ties the training together. The time required to complete the course is roughly two (2) hours of online learning, broken into 15-20 minute segments, and a 60 to 75-minute live class.“

The Visitor Journey A2D (Arrival to Departure) program teaches us that not just lodging partners and/or hospitality partners have interaction with visitors, but all Carbon County residents have a chance of a visitor encounter," Jefferson said. “Our goal is to enable the public to help visitors have the best experience possible in Carbon County. The course covers how to connect and engage visitors, provide great customer service, visitor information resources and where to find them, and how to provide more than expected with insider information.”

To thank those individuals who have taken or will take and complete the entire course, a drawing for one $150.00 gift certificate will be held on Wednesday, September 15th, 2021. To qualify for the drawing, register & complete the online segments and attend the live class (in person or remotely).

To register for the Visitor Journey A2D(Arrival to Departure) course go to http://bit.ly/CarbonCountyA2D.

The Saratoga Sun covered the program in this great article: https://www.saratogasun.com/story/2021/03/03/lifestyles/champion-tourism/10211.html

For more information please call 307-324-3020 or send an email to info@wyomingcarboncounty.com requesting enrollment.

About the Carbon County Visitors’ Council

The Carbon County Visitors’ Council (CCVC) is the local lodging tax board.  The board was formed in 1987 by a Joint Powers Agreement (JPA).  The members of the JPA are: the Carbon County Commissioners and the towns of Baggs, Elk Mountain, Encampment, Hanna, Medicine Bow, Rawlins, Riverside, and Saratoga.  CCVC’s Mission is to promote events, tourism, and the hospitality industry in Carbon County

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